Community Activity
Can I use a spare SH31B as wired extender?
I recently had to have my SH31B router power supply replaced and because it failed at exactly the worst time - 3pm on Saturday of a bank holiday weekend, I found a cheap replacement router on eBay that I could pick up the same day to keep myself conn...
Resolved! Someone is using my mobile number to call people.how do i stop it..
I have had 4 people call me today asking why I am calling them..someone is using my mobile number to make scam calls..how do I stop it..?
Adding EE broadband as a new mobile customer
Hi,Planning to get both new broadband and mobile, I switched my mobile contract to EE yesterday without realising that if I’d done broadband first, then I could have got a really good discount on my mobile contract if I’d combined the two. Is there a...
Linking a device
I wonder if anyone can help…?!I am unable to link my product, which is a 4G Smart Hub, to the EE app in order to view / manage my bills and haven’t been able to do so since May. For context, I never received an email from EE with any account number, ...

Camra app
Does anyone else have problems using the CAMRA app on 4G or 5G signals? mine works fine when I'm at home on wifi.
Wrong Plan everything wrong with EE
I purchased a Sim from a store that was 75g data for £15 got home inserted the sim into my phone followed the steps. Said I could save 10% so I did. Went to use my new sim and NOTHING. Apparently I was being sent a sim to my address. I now have the s...
Unlock code to use anotyer SIM in an old device
So I've looked at previous chats and it seems to be a common issue. I used my IMEI to get my unlock code, great.Received an email that jist shows me how to get the IMEI unlock code, which I have.I'm trying to unlock my device to use another network S...
EE App shows Full Fibre is here - Yet when upgrading only getting FTTC plans
As per title:Is this a mismatch between the app and online account as when I follow Upgrade Now I only get presented with FTTC plans not full fibre.There has been recent activity by a company called Comm Plex laying fibre and installing CBT's on pole...
Cannot checkout my order - loops back to add new product page
I have a product in my basket - it's an upgrade 24 month contract at £33/month. When I press check out, the app takes me back to the general upgrade product......
Resolved! EE Fraud / Sony PlayStation Unauthorised payment
HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...