Community Activity

Can I use a spare SH31B as wired extender?

I recently had to have my SH31B router power supply replaced and because it failed at exactly the worst time - 3pm on Saturday of a bank holiday weekend, I found a cheap replacement router on eBay that I could pick up the same day to keep myself conn...

Adding EE broadband as a new mobile customer

Hi,Planning to get both new broadband and mobile, I switched my mobile contract to EE yesterday without realising that if I’d done broadband first, then I could have got a really good discount on my mobile contract if I’d combined the two. Is there a...

Linking a device

I wonder if anyone can help…?!I am unable to link my product, which is a 4G Smart Hub, to the EE app in order to view / manage my bills and haven’t been able to do so since May. For context, I never received an email from EE with any account number, ...

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Camra app

Does anyone else have problems using the CAMRA app on 4G or 5G signals? mine works fine when I'm at home on wifi.

Wrong Plan everything wrong with EE

I purchased a Sim from a store that was 75g data for £15 got home inserted the sim into my phone followed the steps. Said I could save 10% so I did. Went to use my new sim and NOTHING. Apparently I was being sent a sim to my address. I now have the s...

ashley831 by Investigator
  • 122 Views
  • 10 replies
  • 0 Helpful

Unlock code to use anotyer SIM in an old device

So I've looked at previous chats and it seems to be a common issue. I used my IMEI to get my unlock code, great.Received an email that jist shows me how to get the IMEI unlock code, which I have.I'm trying to unlock my device to use another network S...

Sami82 by Explorer
  • 50 Views
  • 10 replies
  • 0 Helpful

Resolved! EE Fraud / Sony PlayStation Unauthorised payment

HiPlease can you help me. My daughter is an EE customer and on the 17th October when she was in bed and her phone was in another room, Sony charged to her phone 6 x charges, see below totalling £223.94. This a noticed when my recent bill was paid.We ...

RMG_7 by Visitor
  • 3883 Views
  • 33 replies
  • 22 Helpful