08-06-2022 03:41 PM - last edited on 09-04-2024 10:57 AM by JordanTA
Hi there,
For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings.
This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-by-step guide for the most modern devices.
Below is a list of EE APN settings for manual input if you need them.
iPhone
You cannot update/change APN settings on an iPhone as these are locked out by the network and are updated via carrier updates.
Android
The settings option may differ depending on the device you are using,
At this point, you should insert a new APN for EE. Use the following.
Name: EE internet
APN: everywhere
Proxy: Not Required
Port: Not Required
Username: eesecure
Password: secure
Server: Not Required
MMSC: http://mms/
MMS proxy: 149.254.201.135
MMS port: 8080
MCC: 234
MNC: 30
Authentication type: Not Required or use the default value shown.
Then Save the settings. You'll then need to restart your phone. Please test if it has worked by trying to send an MMS.
Windows Phone
Fill in the following fields.
Profile name: EE Internet
APN: everywhere
Username: eesecure
Password: secure
Tick the box next to 'Use this APN for LTE' and tap Save.
Fill in the following fields.
Profile name: EE MMS
APN: eezone
Username: eesecure
Password: secure
Proxy server: 149.254.201.135
Proxy Port: 8080
MMSC URL: http://mms/
Maximum MMS size: 1048576
Press Save and restart your phone.
Blackberry
Fill in the following fields then press Save.
Access Point Name: everywhere
Username: eesecure
Password: secure
Fill in the following fields then Save and restart your phone.
APN Settings:
APN: eezone
Username: eesecure
Password: secure
MMSC Settings:
MMSC URL: http://mms/
Proxy URL: 149.253.201.135:8080
Nokia
Cheers
28-09-2023 05:45 PM - edited 28-09-2023 05:45 PM
Thanks @Lucy170
I would suggest getting in touch with our tech gurus on 150, they can run through troubleshooting with you to see if they can suggest anything else that may be causing this.
Leanne.
13-01-2024 01:06 PM
I’ve checked with EE and they do not have the APN number I need it for my out door camera
13-01-2024 03:04 PM
Hi @LL2024
Welcome to the community.
It may be worth seeking help from your outdoor camera manufacturer. All of our APN settings are above.
Chris
14-01-2024 02:50 PM
I have a Nokia 800 Tough and doesn`t come up on the list of devices what settings do i use?
14-01-2024 03:35 PM
Welcome to the community.
Do the Nokia APN settings on the original post not work?
Chris
14-01-2024 04:20 PM
Doesn`t list the 800 tough
14-01-2024 04:27 PM
Can I ask why these settings were removed from my original post and made on a new thread by the former CM? What was wrong with mine?
15-01-2024 01:56 PM
Hey @BrendonH - nothing i'd imagine. But this post/subject receives significant traffic each week, which will have triggered an internal review process. Sean will have likely taken this to process owners behind the scenes and we've been given some signed off content to publish as a result. Similar to any creation or improvements to help pages on the website.
But user posts, replies, solutions etc. play quite a big role in creation and improvement of knowledge content and articles across both Community and Digital Help channels. So please keep them coming.
20-02-2024 02:03 PM
I am having the same issue since January 2024.
iPhone 12 Pro Max used to hotspot Mac. IPV4 not provided when tethering (bluetooth or USB). IPV6 pnly.
GlobalProtect client on Mac unable to set up the tunnel.
If I stick my EE SIM in an old iphone - both ipv4 and ipv6 come up.
Last week I was roaming in the EU and my iPhone on the EE SIM provided both ipv4 and ipv6.
but I cannot use my iphone as hotspot for working.
EE are useless, the support person was nice and tried to help but she said EE does not support reconfiguring my APN.
shame on EE
22-02-2024 11:54 AM
After my complaints, EE has been very responsive and helpful - to the extent they can.
They're sure the problem must be fixed by Apple
https://community.ee.co.uk/t5/Mobile-Data/Unable-to-connect-to-VPN-Global-Protect-via-mobile-hotspot...