Data usage

Rs232
Explorer

I thought unlimited data meant exactly that. So why has my data run out at 31.55gb..i think I have to wait until the following day to reset to be unlimited again...so...it's not always unlimited then?..can anyone shed light please...thanks

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

EE "unlimited" data plans have a FUP of 600 Gig a month. They also have a gifting limit taken from the 1st 100 Gig of all data that month.

You sure that 31.55 Gig isn't just what's left available to gift this month cuz you had previously the same month used 68.45 Gig data for your own use & as gifts to other users on your a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

EE "unlimited" data plans have a FUP of 600 Gig a month. They also have a gifting limit taken from the 1st 100 Gig of all data that month.

You sure that 31.55 Gig isn't just what's left available to gift this month cuz you had previously the same month used 68.45 Gig data for your own use & as gifts to other users on your a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I think that makes some sense..I'm streaming alot and it seems to be behaving now..I'm no techno Wiz as you can probably tell..thank you for your time..

Sent from Outlook for Android<>
XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP