cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Data usage massively and unexpectedly increased

JAMS11
Explorer

My normal data usage for over a year  is about 2.5 GB a month. This month it has already gone up to 38.52 - a massive increase. I have absolutely no understanding why as I am not using anything new or more often. Could anybody suggest anything I could try please - I am not very tech savvy although I do try.

Thank you

1 SOLUTION

Accepted Solutions

Many thanks. I have found the responsible app and think all will be well now.

View solution in original post

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Is this for a phone or a mobile data device?

 

If it's a phone, then the data counter function will itemise your data usage app-by-app and likely enable you to identify the reason for this.

Many thanks. I have found the responsible app and think all will be well now.