Data roaming

Yuso
Visitor

‎03-06-2023 11:20 AM

Hello currently abroad in Italy unable to call on 150 which normally works abroad and need to use data roaming to survive and get around, data stopped late yesterday evening and needed a cab was a huge struggle, luckily a local assisted but I have previously increased my spend cap to £20 to accommodate data roaming but no luck. Urgent assistance needed please 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎03-06-2023 11:41 AM - edited ‎03-06-2023 11:41 AM

@Yuso   Do you have any data allowance left ?    Have you tried a manual network search?  Have you tried just restarting the device?   Roaming is obviously enabled on your account if this was working while there before today 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Paulg0
Established Contributor
Established Contributor

‎04-06-2023 10:52 AM

Try+44 7953 966 250

https://ee.co.uk/mobile/international/roaming-contacting-us-from-abroad#:~:text=If%20you%20need%20to....

Paul

0 Helpful