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Data not working on iphone

js6321
Investigator
Investigator

‎26-02-2024 12:17 PM

Hi,

I am abroad using my ee data and i have brought £10 of 3GB add on for 7 days but its not working i have also recived the confirmation also and i topped up, i am also staying in denmark at the moment.

Any Suggestions? Need Help.

Thanks 

 

0 Helpful
12 REPLIES 12
js6321
Investigator
Investigator
In response to Schockwave

‎26-02-2024 03:21 PM

i have told u before that i did and i still do have signal

0 Helpful
James_B
EE Community Support Team
In response to js6321

‎26-02-2024 03:32 PM

Hi @js6321,

Did you also purchase a roam like home add-on, or just the UK data add-on?

James

XRaySpeX
EE Community Star
EE Community Star
In response to js6321

‎26-02-2024 04:26 PM

@js6321 wrote:

It will cost £2.50 for 24 hours access or you can choose to pay £10.00 for 7 days access. 

Did you reply to that, either ROAMEU1D or ROAMEU7D?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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