26-08-2022 07:47 PM
I agreed to upgrade our 4 devices two days ago and since then (and befire the new devices have came) two of the devices the data won’t work
26-08-2022 08:13 PM
@Ml1936 Can you still make and receive calls/texts on them devices?
26-08-2022 08:19 PM
Yes everything else working fine
27-08-2022 07:18 AM
Hi @Ml1936
Can you log into your My EE account and select the numbers in question, then Settings, does use mobile data show as turned on?
Leanne 🙂
27-08-2022 12:36 PM
It says no data on two of the numbers, when they should all have 120gb per month
27-08-2022 02:12 PM
Can you text BALANCE to 150 from the phones and let me know the reply?
Did data show turned on in the app?
