Data issue

stonewall-ali
Visitor

Hi, can anyone assist? I am unable to get data when I am out & about. I can get data only when I'm on WIFI. Is there something I should be doing in settings and if so how do I get there? Thank you

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@stonewall-ali  What device is it ?   And have you allowed the apps to use cellular data ?   Is cellular data enabled on the device?   Do you have any data allowance? Are you on contract or PAYG ? 

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