My data doesn’t work in my phone

arhernandes · ‎12-10-2022

Since I started to use my EE sim in my iPhone 11 the internet doesn’t work.. I have being many times at EE store to explain and to them to help me, but no one know how to find the problem.
Is any one to help me here?

@support

Northerner · ‎12-10-2022

Hi @arhernandes

Are you PAYG or pay monthly contract?

Is data active under your network settings?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎12-10-2022

@arhernandes wrote:

Since I started to use my EE sim in my iPhone 11 the internet doesn’t work.. I

The bit in bold, implies something was working before. Are you a new customer to EE, have you changed phones or?....