Data gifting

jarnott70 · ‎29-12-2023

Hi, just want to know I have an account with Sim monthly, I want to data gift a family member (wife) who is a pay as you go with EE. How do I do this? Its not on the app, and I've tried on website too. Have EE withdrawn this data gifting?

Northerner · ‎29-12-2023

Hi @jarnott70

You cannot gift to PAYG Sims only pay money/SIM only accounts you are the account holder.

https://ee.co.uk/help/mobile/manage-use/pay-monthly/data-gifting

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎29-12-2023

Hi @jarnott70

You cannot gift to PAYG Sims only pay money/SIM only accounts you are the account holder.

https://ee.co.uk/help/mobile/manage-use/pay-monthly/data-gifting

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.