The EE Community

Re: Getting charged for something that's already been sent back

I received my we box and did not like it so I sent it back after 2 days six months down the line I noticed money being taken out my account so they had six months money off me and said I didn’t ring them to cancel since then they are telling me me I ...

Current call and charge records since last bill

I can't find any way to see the current call costs on my account since the last bill was paid. I assume it is somewhere in the website that I can't find?Cheers

POWER HUB REPLACEMENT.

Just received my new Power Hub Replacement. Well done to EE for taking this action. However I think the bag to return the old one is a touch too big. Surely a waste of resources?Stu.

Recption

Calling to the UK from South Africa on a PAY AS YOU GO

Hi,I have an EE number and am already in South Africa and did not know about setting up roaming before I left. Now when I try and call a number or text a UK number while here in SA it tells me these calls are barred.  So now I cant phone 150 it says ...

Reception

When I try to make a call I get a message :- NOT REGISTERED ON NETWORK.  And I can not use my phone what has happened 

Fantastic service

I just have to say thank you so much to Tariq and his colleagues at south wales call centre. I am blown away by how over and above the job this staff member went. I was struggling with lack of service and that I had 2 separate devices but couldn’t fi...

phone over internet incoming calls rings once

Hi all could somebody please help i have the digital handsets for over the internet calls incoming calls only ring once then hangs up but numbers in my contacts will ring as normal

The App will not connect to the hub

I have. We. Trying to use the app ever since I switched from BT. It will not connect. This means I have no control over my WiFi service.  I can’t even see what is connected to the hub. There seems to be an app update almost every day. I have checked ...