Data gifting from unlimited 5g wifi router sim

[Katie_B]

Hello @CAH12345. 

You can data gift from one number on your account to another. 

Please see our 'How do I gift my data and set family controls?' help page for more information. 

Katie.

[James_B]

Thanks for confirming @CAH12345

Please get in touch with Customer Care so a member of the team can take a quick look at your account.

James

[CAH12345]

I got in contact with customer care and they informed us that the sim that comes with the 5G router will not work for gifting data. We were sold the unlimited sim and two 250mb sims on the understanding that we could use gift sharing. Very disappointed with being missold a product