Data Gifting

stevehills · ‎01-03-2025

Good Morning all

Been trying to gift data now since the 27th Feb, still no joy on the app or website, is anyone else having problems. I gift data every month but for some reason I cant this month. Any help please 🙏

XRaySpeX · ‎03-03-2025

Are you in UK? What is your billing date?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ritu_D · ‎03-03-2025

Hi @stevehills

What happens when you try to gift data?

Thanks

Ritu

stevehills · ‎03-03-2025

Either says data gifting tab isn’t there or says cannot data gifting at this time

stevehills · ‎03-03-2025

Billing date is 27th and I’m in the UK

Ritu_D · ‎03-03-2025

Good afternoon @stevehills

Did you manage to get in touch with one of our tech agents over the phone?

Ritu

stevehills · ‎03-03-2025

No been trying but no joy.

Leanne_T · ‎03-03-2025

Hi there @stevehills

Thanks for coming back to us.

If you can try calling again on 150 and selecting option 1 then option 2 this will transfer you to a guide to help you get this looked into 🙂

Leanne.