Data Gifting

[JoeMc]

Evening all,

So we have just updated our sims, to save some money & cutting £17.00 a month of our bill.

So my sim is now an Essential SIM with 100GB & my wife's SIM is No Frills SIM, with 2GB Data allowance on it.

Suggested by the retention team, that I could upgrade my Sim and have 100 GB Data allowance, which I could data gift some of the 100gb to my wife's account.

I can't find anywhere in the "EE App" or online , to use "Family Usage" or gift data to my wife's SIM card .

Any clues 

Thanks in advance 

Joe 

 

[Christopher_G]

That's great news, thanks for letting me know, @JoeMc. 🙂

Chris

[rhodes82_41]

No its not, can't see any options for gifting data anywhere 

[Lesley_W]

Hi @rhodes82_41 

Thanks for coming to our community.

The option should there if you have account holder access on your online account and are on eligible plans. You can see which plans are eligible here.

If your plans seems to be eligible, it could be your account access. Is there anything else that seems to be missing in the app? Can you view your bills?

Thanks

Lesley

[rhodes82_41]

I still do not see a gift data option, yet while on my wife's number, I can. do I need to be the primary account holder as my plan has unlimited data

[Chris_B]

@rhodes82_41  Only the account holder can gift data.