Data Gifting on Website - Where?!

Lewy2
Investigator
Investigator

‎26-02-2024 11:40 AM

The App says my device isn't compatible so I cannot use the App. 

And I now can't find anywhere on the website to gift data. Anyone have a link to the website section to do this, just until I switch provider?! Can't believe it's so difficult to do something so simple. 

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5 REPLIES 5
Northerner
EE Community Star
EE Community Star

‎26-02-2024 11:59 AM

Hi @Lewy2 

What device do you have? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Lewy2
Investigator
Investigator
In response to Northerner

‎26-02-2024 12:57 PM

Xiaomi Redmi 9

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Schockwave
EE Community Star
EE Community Star

‎26-02-2024 01:14 PM

@Lewy2 , if you log into your account via the website, you can do it there.

If a phone is old, then it can happen that apps do not work.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Lewy2
Investigator
Investigator
In response to Schockwave

‎26-02-2024 01:44 PM

But where on the website is the question - can't find anywhere to do so. Have done it in the past but no longer seem to have an easy to find link to do so. 

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Katie_B
EE Community Support Team
In response to Lewy2

‎26-02-2024 01:59 PM

Hi @Lewy2. 

Please log in HERE.

Katie