Data Allowances
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02-09-2022 12:43 PM
I have on my ee Mobile 100 GB data. But I can’t use it. I have renewed pack 30£ Every month. Something is wrong because I topped up several times my account and I can see it in my payment history that these transactions were finished successfully. But still I can’t use my internet.
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02-09-2022 12:54 PM
Hello @Pawel198612 ,
Welcome to the community,
In settings on your phone, can you make sure that mobile data is switched on?
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02-09-2022 01:10 PM
Yes. Mobile data is switched on.
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02-09-2022 02:42 PM
Hi @Pawel198612
Thanks for coming here 🙂
Can you text BALANCE to 150 and let me know the reply?
Leanne.

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