DATA

[sultaan]

Hey all, I’ve been trying to gift data for 2-3 days now ……. NO LUCK ! Does anyone else have similar problems ?

[Christopher_G]

Hi @sultaan 

Welcome to the community.

What happens when you try to gift the data? Have you tried both on the EE App and on your EE Online account?

Chris

[sultaan]

Hello Chris,

I hope all is well with you. Thank you for messaging me regarding this
issue.

The app doesn’t work, INFACT has NEVER WORKED. But when I go online the
option for “data gifting” just DOESN’T APPEAR and is absent. Thank you.

[Christopher_G]

OK, thanks @sultaan 

Have you ever gifted data before? You need to be on a pay monthly contract plan and be gifting to another pay monthly plan on your account. Do you hit that criteria?
Chris