Hi @Patrick1411988
EE code of practice and complaints process can be found here:
https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/complaints-code-of-pr...
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
