Change plan

[Laurenhobbs19]

Would like to change plans 

[Leanne_T]

Hi @Mutiatomowunmi 

Thanks for coming here 🙂

Do you have a pay as you go or pay monthly account? 

Leanne.

[Chris_B]

@djerome    Click HOME>VIEW YOUR USAGE>YOUR PLAN DETAILS and below there should be an upgrade tab 

[ECR-teck]

Lower tariff with EE impossible they will put a CAP on your data speed or drain your data then make excuses and make you call there tech team starts with level 1 after wasting your time they will transfer you to level 2 tech where he will play the role of nice and helpful guy and feed you some lies and the next day same thing allover again. All this so you can go to a higher tariff and they can make some extra money 🤑

[123Molly123]

I wud like too have more data I'm using eat buds and music more ,I'm on sim only contact

[James_B]

Hi @123Molly123,

Welcome to the EE Community. 🙂

Are you eligible to upgrade?

Text UP to 150 to check.

James

[Kwamegodwin]

Am a pay monthly customer 

[Christopher_G]

Hi @Kwamegodwin 

Welcome to the community.

Are you looking to upgrade, or change to another plan on your current contract?

Chris

[Grahamej]

could you please add my landline to our existing plan our number should be ***********

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Katie_B]

Hi @Grahamej. 

Welcome to the community. 

Are you looking to link your home broadband account to your current online account?

Katie

[Mar4627]

Hi,

I would like cheaper tariff, my contract has ended, but from the app the upgrade is always more money + 24 month only. I would like max 12 month and the website/app does not show me any option.

Why is this happening? We should be able to change to any option available after ending the contract from the website.

Thank you

Marina