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Change my order

Matheusv
Visitor

‎01-04-2023 11:14 PM - last edited on ‎02-04-2023 05:14 PM by EE Community Moderator

I signed up for a mobile and iphone 13 contract for £52 per month, I asked the seller if it was unlimited data he said yes, but an email came saying it was only 5G data

Order number: xxxxxxxxxxxx

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2 REPLIES 2
Christopher_G
EE Community Support Team

‎03-04-2023 07:55 AM

Hi @Matheusv 

Welcome to the community.

What does it say in your My EE account? I think it could be saying you have access to 5G data speeds.

Chris

XRaySpeX
Grand Master
Grand Master

‎03-04-2023 11:03 AM

Who was the seller?

Do you mean that it only has 5GB amount of data or that it can run over the 5G bands of the mobile network?

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