Cellular Data Randomly Turned off

[wilson849]

My mobile data has suddenly stopped working. No bars of signal, I've turned off/on, done the usual disconnect reconnect etc.

I'm on a plan plenty of data left, done a network search. All should be working but it's not..

any suggestions?

[bristolian]

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@wilson849 wrote:

No bars of signal

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This is the reason you can't use mobile data - you don't have network coverage! That will cause issues using mobile data, making & receiving calls, also sending & receiving text messages.

Assuming this is in a location you have previously had coverage, use the "check status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance.

[wilson849]

reading this back I've worded myself wrongly. Everything is on but I have no signal and i don't know why

[Christopher_G]

Hi @wilson849 

Have you checked the status of your postcode, as @bristolian suggested?

Chris