Cannot use mobile data despite having lots remaining and have good signal

ChrisGee
Visitor

‎20-10-2022 10:27 AM

I have 98gb remaining in my allowance, I use a Samsung S21. I have my mobile data turned on. I have restarted my phone, I have activated and deactivated airplane mode, still nothing.  This is the 3rd day and I cannot access any online service unless I am using wifi.  Any help would be appreciated!!!!

 

thanks

 

Chris

0 Helpful
1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎20-10-2022 12:41 PM

Hi @ChrisGee,

Welcome to the EE Community. 🙂

Can you make calls and send texts?

Are you in the UK?

James