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Camra app

Martin5101
Explorer

Does anyone else have problems using the CAMRA app on 4G or 5G signals? mine works fine when I'm at home on wifi.

1 SOLUTION

Accepted Solutions
Matt_124
EE Community Star
EE Community Star

It may be the Content Lock, for which you can find instructions on how to manage this here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off 

If you are on Pay Monthly it defaults to Moderate (13+), so try to switch it to Off (18+).

You may need to restart your device for the changes to take effect.

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3 REPLIES 3
Matt_124
EE Community Star
EE Community Star

It may be the Content Lock, for which you can find instructions on how to manage this here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off 

If you are on Pay Monthly it defaults to Moderate (13+), so try to switch it to Off (18+).

You may need to restart your device for the changes to take effect.

Thank you for the swift response. I had changed my content to 18+ just hadn't turned off and on again. Now I have it works so thanks again.

Glad to be able to help🙂

Have a great weekend!