29-08-2025 04:39 PM
Does anyone else have problems using the CAMRA app on 4G or 5G signals? mine works fine when I'm at home on wifi.
Solved! See the answer below or view the solution in context.
29-08-2025 04:48 PM
It may be the Content Lock, for which you can find instructions on how to manage this here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off
If you are on Pay Monthly it defaults to Moderate (13+), so try to switch it to Off (18+).
You may need to restart your device for the changes to take effect.
29-08-2025 04:48 PM
It may be the Content Lock, for which you can find instructions on how to manage this here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off
If you are on Pay Monthly it defaults to Moderate (13+), so try to switch it to Off (18+).
You may need to restart your device for the changes to take effect.
29-08-2025 05:22 PM
Thank you for the swift response. I had changed my content to 18+ just hadn't turned off and on again. Now I have it works so thanks again.
29-08-2025 07:09 PM
Glad to be able to help🙂
Have a great weekend!