Buy data Topup from france

[justmikeiom]

Hello, can someone please help. I am currently in France and I need to top up my roaming data. When I try to buy a 7 day roaming top up  it keeps asking me ‘is this your number’ when I click continue to pay, it keeps going back to ‘is this your number’ therefor I am stuck.  Do I need to add the +44 in front of my number? I don’t know ? 

Thanks in advance 

Mike 

[Leanne_T]

Hi @Prochnik 

I am sorry you have received this message and can understand how much you need to have services when in the mountains.

Do you also have a pay as you go account? If so, have you purchased a roaming pack and this has now ended? 

Do you have credit on your account?  

Speak soon. 

Leanne.