App

Robinalastair · ‎12-08-2023

EE App

why does the app not let me check my data. It is useless. Any ideas?

Northerner · ‎12-08-2023

The app tells you how much you have remaining. What more do you want?

Try texting BA to 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Robinalastair · ‎12-08-2023

It doesn’t. It just says something has gone wrong ant and it cannot give me remaining data. Please tr6 again. It has been saying that for over a year. If I could ge5 one on a different network I would

Leanne_T · ‎13-08-2023

Hi @Robinalastair

Thanks for coming here.

Can you view the data usage if you log into the My EE account online?

Have you tried deleting the app and reinstalling from the play/app store?

Leanne 🙂

Gaztay22 · ‎14-08-2023

Try deleting app as having same problem but when I reload app still can’t gift data or doesn’t work on Desktop either