Hi,
I'm in the UK, not roaming. My data allowance on a monthly plan has been used up.
Neither the app nor the website will allow me to activate the function to buy additional data.
On the website, an error message like this is generated -
I've logged in and out again. Turned off add blockers and cookie tracking blockers. Nothing works.
When you try through the app, it generates a 'something's gone wrong' error and advises to text INFO to 150. Which brings up a list of completely irrelevant, useless options.
I can't contact CS as they're closed at this time.
Why does EE conspire to make something so simple so unnecessarily convoluted, difficult, and dysfunctional?
