I’ve just had a message say I’m nearly out of data. My allowance renews on the 20th of the month and I family gifted 40GB to myself on 22nd. Today it’s all gone and there’s no way I’ve used all that in 2 days.
@Moosterbrewster Have you looked at your data usage on your device since you gifted data ? if your device doesn’t show any sort of abnormal usage then you need to call customer services to speak to them as this is a public forum that doesn’t have access to your account to see what has actually happened.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
