£2ADDON

Neilc2
Investigator
Investigator

I have a £2 per day addon on my contract, for roaming B-road  how do I activate it?

there is currently a £zero spend cap on my account is this anything to do with it. 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Neilc2

Thanks for coming here. 

Are you abroad at the moment? 

If so, did you text ROAMING to 150 before travelling abroad? 

Leanne. 

Hi Yes I’m abroad atm and I know about the £10 per month payment , I’m just confused about the £2 per day ADD ON which is part of my plan.
As I can’t use my phone at all unless on WIFI.
Neil
Sent from my iPhone
Chris_B
EE Community Star
EE Community Star

@Neilc2   Did you activate roaming on your EE account before you left the UK ?  The £2 roaming add on it’s just a free add  on and it means you’ll be charged £2 per day to use your allowances.( the add on is only free to have not use ) But if you purchase the £10 roam further add on you’ll not be charged the £2 per day daily usage charge.    It all comes down to how long are you out of the UK for.  If it’s a couple of days the £10 add on is going to cost you more and just using the £2 daily charge will be cheaper.   

 But you need roaming enabled on your account first as add ons don’t enable roaming there just add ons to keep costs down when abroad. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.