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Cannot log in
Cannot log into my account. Have been on phone for hours to Tech department without success. I have tried all their suggestions without solving the problem. Today is Saturday the 10th and have call booked with Tech department on Tuesday 13th with " s...
cant purchase pack even though i have credit
i message AL to 150 and it says i have £10 credit and in the app it says i have £10 credit. i message PACK10 then YES but whenever i try put TOPUP to use my credit it sends the same text again. how do i fix this or alternatively is there a way to wit...
Coverage in the Isle of Dogs
Update: 28 February 2025 Over the past few months, our engineers have been continuing legal negotiations to legally acquire the land from the landowner and start building the equipment needed for the new mast. Once all legal steps have been completed...
Resolved! Roam Inclusive Package
I have just received a message that my Roam Inclusive Extra package has been removed from my plan. I am in contract until November 2025 and as a frequent traveller use this regularly. No reduction in price but a large part of the reason I took ...
Request for fancy number
Hello, if there is a mobile number that is not currently allocated to anyone like this(6004524) in any code, then how can I register it with me or please buy it?
Apple tv
Good evening can someone help me out The other day I upgraded my SIM and got free Apple TV which was on offer I've followed all the instructions but even signed in it keeps coming up with free trial then subscription getting a bit frustrated now won'...
Resolved! Use in EU
Good Morning. Mobile phone plan ludite here Based in UK, have SIM only plan. Travelling around Europe in June. How do I 'buy' a plan that will give me data for use in EU?Many thanks
Paying my bill early
I’m meant to pay my bill on the 17th am I able to just pay it the now??
Travel to Italy which roaming package I need
Hi we travel to Italy in a few hours & need a roaming pack but I'm not sure where to find the f right one, my daughter said there is a £10 add on we can buy but I really don't know which one & don't want to get the wrong one can someone please put th...
