receiving unknown letter

[Abdiabyan]

Receiving unknown letter which addressed to previous occupant of my house. Please see and stop sending further correspondences to my address.  The person is xxxx xxxx with refexxxxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

[Leanne_T]

Hi @Abdiabyan 

Thanks for coming here. 

I am sorry we have no access to customer accounts on the community, please give us a call on 0800 956 6000 and the team will be happy to help you with the letters you have received for the previous occupier. 

Leanne. 

[Mustrum]

@Abdiabyan  You should just follow the advice from the Post Office.

If you’ve received mail which has your address, but not your name, this is because we deliver to addresses rather than names. If this does happen, you can put a cross through the address and write 'Not known at this address' or 'No longer lives here' and put it back in a postbox. Where possible, we’ll return the item to the sender hopefully allowing them to update their records.

https://personal.help.royalmail.com/app/answers/detail/a_id/5156/~/ive-received-someone-elses-mail 

[XRaySpeX]

Do you have fixed Broadband at your house?