Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ZTE MC88 5G - Stopped working

Cclark91
Visitor

‎01-04-2025 12:40 AM

Hey,

I've been using a ZTE MC888 for about 2.months with an EE sim without any issues. It has suddenly stopped working and I can't figure out why..

Everything in the router settings and the status lights indicates its connecting to EE but the pass through isn't working... I can ping Google (8.8.8.8) from the router. The router shows EE and the signal.

All devices are showing connected without Internet.

The.sim card works.in another device (phone) and I get mobile internet/ network access

The router works with another sim (vodafone) and provides Internet via WiFi to connected to devices.

I've checked for router updates and there are none.

we do not have a stable cable connection here and EE (was) the only reliable option we had.. 

Anyone have any thoughts? 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎01-04-2025 10:54 AM

Hi there @Cclark91 

Thanks for coming to the community. 

If the SIM is working in a mobile device and another SIM works in the router, I would suggest giving our technical guides a call and they will run through some troubleshooting with you to see why this may be happening. 

You can find ways to contact us on the Contact Us page. 

Leanne 🙂

0 Helpful