Wifi key fotget/clean

[Nyxdead]

Hi EE Support, I need help with my EE 4G WiFi device. The sticker on the back is missing/damaged, and I don't have the default Admin Password or WiFi Key. Also, the device is showing 'No Service'. Could you please provide the default credentials for my device?

I connected it to the computer via the micro USB port and the admin password doesn't work. I also tested the IMEI serial number 1696 on the MYWIFIXXXX 4X phone, but it still doesn't work. What should I do now?

Model : EE704G

IMEI: ****************

[Mod edit: IMEI hidden. Kindly refrain from sharing your private details in public discussions.]

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[Chris_B]

@Nyxdead There is no default each device has its own unique information.  

[Alex_H · Accepted solution]

Hi @Nyxdead,

Welcome to the EE Community

As mentioned those models do have unique passwords that are only stored on the keep me card and the back of the battery cover, it is not something we are are able to provide if you no longer have those options. You can try admin as the default admin password if you have not already, but it is unlikely to be in use for this model. 

Alex

[Northerner]

@Nyxdead 

This is why you should have taken a photo as backup. The wear seems a bit odd. 

Try and recover the password from the image using AI.

You'll need to speak to EE CS on 150 and ask them for a replacement device.

Thanks