Upload on 4GEE router upload speeds poor.

[Danny5811]

I am getting 15-30Mbs download but only 0.5 upload. I do a lot of work using Zoom, Teams etc and the speed is an issue. Any help would be appreciated.

Does an external arial booster or lte antennae make a difference? if so what ones would you recommend?

Really appreciate any help

Thanks

[Jon_K]

Hi @Danny5811.

Have you tried moving the router to a different location?

Our Tech Gurus can give you more information on an external antenna if you give them a call.

Jon

[Northerner]

Hi @Danny5811 

Have you checked EE signal and network checker? 

https://coverage.ee.co.uk/coverage/ee

Where is your 4GEE router placed in your house? Try moving it near an upstairs window. If your quality then increases it maybe worth getting an aerial . If you are on the outskirts of the signal area then there isn't much which can be done to improve reception.

Thanks

[Danny5811]

The signal is fine i am getting 30mbs download - its just the upload that is poor?

[Passhx]

We’re the same

good download speed but only 0.5 upload speed. 

using an external aerial and line of sight to the mast. 

do EE cap the upload?

[EssexBoyEE]

EE do not cap upload Speeds, but due to the Network Architecture of 4G its fairly common for upload speeds to be a lot slower than Download Speeds and can sometimes be between 5 and 10% slower.

How old is your 4G Router, do you have access to a modern 4G Phone where you could put the Router Sim in and do some Tests outside the Home? this would be a good test to do to get some idea of the Network speeds before going down the External Antenna Route.