29-05-2022 06:41 AM
I am getting 15-30Mbs download but only 0.5 upload. I do a lot of work using Zoom, Teams etc and the speed is an issue. Any help would be appreciated.
Does an external arial booster or lte antennae make a difference? if so what ones would you recommend?
Really appreciate any help
Thanks
29-05-2022 09:33 AM
Hi @Danny5811.
Have you tried moving the router to a different location?
Our Tech Gurus can give you more information on an external antenna if you give them a call.
Jon
29-05-2022 09:36 AM
Hi @Danny5811
Have you checked EE signal and network checker?
https://coverage.ee.co.uk/coverage/ee
Where is your 4GEE router placed in your house? Try moving it near an upstairs window. If your quality then increases it maybe worth getting an aerial . If you are on the outskirts of the signal area then there isn't much which can be done to improve reception.
Thanks
29-05-2022 11:57 AM
The signal is fine i am getting 30mbs download - its just the upload that is poor?
09-08-2022 09:38 PM
We’re the same
good download speed but only 0.5 upload speed.
using an external aerial and line of sight to the mast.
do EE cap the upload?
10-08-2022 01:33 AM - edited 10-08-2022 01:34 AM
EE do not cap upload Speeds, but due to the Network Architecture of 4G its fairly common for upload speeds to be a lot slower than Download Speeds and can sometimes be between 5 and 10% slower.
How old is your 4G Router, do you have access to a modern 4G Phone where you could put the Router Sim in and do some Tests outside the Home? this would be a good test to do to get some idea of the Network speeds before going down the External Antenna Route.