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Upgrade mobile broadband

kallieb
Visitor

Hello, I want to upgrade my mobile broadband data limit but can’t find a way to do this on the website. If I select the upgrade option I’m only offered the choice of a new plan with a new device, which I do not want. I can’t find any option for a data only sim or new data package on my existing account. Have wasted a significant amount of time on the website going round in circles - tried live chat but not even connected. Very frustrated and on brink of going back to landline broadband (not with EE!).

1 REPLY 1
Leanne_T
EE Community Support Team

Hi there @kallieb

Thanks for coming here. 

Please give us a call on 0800 079 8586 and the team will go through all your options with you. 

Let me know how you get on 🙂

Leanne.