Slow Speed

smiffy21
Visitor

‎25-08-2024 09:38 PM

Does EE reduce its internet speed overnight? Between the hours of midnight and 8 am my internet download speed drops from its regular 20mps to 0.05 mps. This happens every night and I have to reboot the system after 8am  reboot before and still slow speed, after and back to full speed. It appears that EE reduce the speed overnight this has happened every night for over 2 months

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎25-08-2024 10:14 PM

No.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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bristolian
EE Community Star
EE Community Star

‎25-08-2024 10:34 PM

Do you have any means to check the serving site info and/or EARFCN in use? That would make for a useful "good" & "bad" comparison, potentially highlighting an avenue for investigation.