4g EE mini box keeps turning off

[Melissa12345]

My mifi keeps shutting down - it blinks then shuts down . It was working ok but also requires being plugged in .

i also think this ridiculous that you need to have another source of WiFi to log issues on here if your system is down - 

[Melissa12345]

That does not help

[Michael_D · Accepted solution]

Hi @Melissa12345 

Welcome to the community.

I know how important it is to have a working connection, especially when we rely on it so much now.

If you haven't already, try to use a pin to press the reset button on the back of the device. 

If that doesn't help, give our tech guides a call and they can have a look into this further for you.

Michael