My 4G mobile router will not connect to my new Sony tv

[MichellePH]

It keeps telling me the password is invalid however I've triple checked and the password is correct

Just bought a brand new Sony smart tv and can't use most of the functionality because my router will not connect to it

Any help would be great

[Leanne_T]

Hi @MichellePH

Can you connect any other device to the router? 

Does the TV connect to any other WiFi? 

Leanne. 

[MichellePH]

Thanks @Leanne Yes the router works absolutely fine with everything else.

I dont have other wifi to connect the TV to.  However, it is brand new.  My previous TV wouldn't connect to the router either so I think it is a problem with the mobile router connecting to TVs rather than the other way around

[Leanne_T]

Thanks @MichellePH

Please give us a call on 0800 079 8586 and our tech gurus will get this looked into for you. 

Leanne.