Money taken from account
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21-11-2024 06:04 AM - edited 21-11-2024 06:05 AM
Good morning. I wake up today to my bank mesaage that 100 pounds was taken by EE. I have 5g smart hub plan for 50 pounds. The problem is I paid 100 already when I order the device and next bill is 50 on 09.12. Why was 100 taken today?
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21-11-2024 11:19 AM
Hi @Prorok7
We know how important it is for you to know what is happening with your bills, so I can appreciate your concern that this money has been taken. I'd recommend giving our team a call, and they will be able to take a look, and determine what has happened here.
Rach
