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Mobile broadband

annmariedalziel
Explorer

‎04-10-2022 04:30 PM

I have recently changed my broadband grade. It is not working as well, with less access to internet than normal. 
also I am still getting bill for 10.92 per month for mobile broadband- do I still need this? I am not tech savvy 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎04-10-2022 05:12 PM - edited ‎04-10-2022 05:13 PM

@annmariedalziel : What do you mean by "broadband grade"? Please expound!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
annmariedalziel
Explorer
In response to XRaySpeX

‎04-10-2022 08:52 PM

I changed my broadband package
  annmarie
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to annmariedalziel

‎04-10-2022 08:55 PM

What package did you change from / to?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful