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Community Activity
EE account from self employed to student
I'm a international student I was start my sim contract on November 2024 with EE that time I was new in this country and due to a language barrier my account was created is a self employed last day I visited the EE store to upgrade the contract but a...
Roaming in EU
We are in Portugal and can't make mobile calls back to the UK. We have Roaming on our contract and our mobile data is on. We are automatically connected to NOS but have tried MEO and Vodaphone manually with no joy. Whatsapp and messenger are both OK....
CPI increase and early upgrade
I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...
Poor ethernet performance
Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...
New order
I placed an order a while ago today. The upfront money was taken but as soon as it was taken the screen froze. It's done it twice now. Like I say money has been taken but no emails to say it's confirmed or anything. Can't get hold of anyone to talk t...
App issue
Can’t pay on pay as you go / top up on the app doesn’t work. can anyone give me guidance
i cant track my phone
hello I ordered an iPhone 16 pro max in black titanium around yesterday and I was told in the confirmation email I would get an sms text when my phone is getting delivered I just would like to know is it normal to take this long because I've never or...
Does Smart Hub Pro password require special character?
I'm just about to join EE and will be receiving the new Smart Hub Pro with wifi 7 during the week.To get ahead, I planned to change my current BT router's SSID to <mynewssid> and a correcthorsebatterystaple-style passphrase.Then, when the EE Smart Hu...
Power of Attorney
Not happy with the service at EE. Just tried for the last hour to talk to somebody about registering as my Father in Laws power of attorney and they didn't have a clue. This website is now useless, it used to be easy to talk to someone online or via ...
iPhone - Screentime and Voicemail
I have screentime setup on my kid's phone which limits access to things like named contacts.Voicemail isn't working: Phone > Voicemail > Network Provider Voicemail > CallWhen you click 'Call' you can see the screentime hourglass show for a second and...
