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I’ve lost the password for my mobile broadband. Anyone know where I can find it?

Rhysheff
Visitor
 
5 REPLIES 5
Leanne_T
EE Community Support Team

Hi there @Rhysheff 

Welcome to the community 🙂

Do you need the WiFi password for the mobile broadband device? 

If so, please try logging into  http://192.168.1.1 enter "admin" as the username and the password will also be "admin", or, you can use the admin password found under the battery cover. Then select the WiFi Settings tab and you should be able to see your WiFi password. 

Leanne 🙂

HazelL123
Explorer

I have tried using the link above, but it doesn't work. Please can you help?

Peter_W
EE Community Support Team

Hi again @HazelL123 😊

Just to be sure, is it the connection key to connect to the WiFi device itself that you're looking for, or are you able to connect but unable to access the settings page like @Leanne_T mentioned?

Peter

Lost the connection Key so we are unaware of the password to use the wifi.

Peter_W
EE Community Support Team

Thanks @HazelL123, which particular model of mobile router is it you're using? 

These connection keys are unique to each individual unit, but sometimes there is a pattern to help you figure this out, such as a particular word followed by digits from the IMEI.

Peter