Community Activity

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Will182 by Explorer
  • 2476 Views
  • 25 replies
  • 21 Helpful

Netflix Re-activation keeps wanting to give me basic

So I have discussed on other forums the world of pain i've been through since the Netflix Standard add-on went from being £3 extra a month to £7 a month.During this I lost the link between my EE and Netflix accounts, got charged by Netflix, had someo...

Netflix EE 1.jpg Netflix EE 2.jpg TheCorm_0-1749461349240.png
TheCorm by Established Contributor
  • 35 Views
  • 7 replies
  • 0 Helpful

Text charges

I keep getting charged when sending photos by text message. I only have 2GB as I'm on the house Wi-Fi most of the time, is this the reason I get charged?

1Steve7 by Explorer
  • 38 Views
  • 5 replies
  • 6 Helpful

No dpd text

I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?

HarryT13 by Explorer
  • 2869 Views
  • 13 replies
  • 3 Helpful

Two things, website speed and balance of phone.

Hello there, Two things:Why is the website so painfully slow? However more importantly I want to see if I can pay the balance of my phone off and I simply cannot find where the balance is, I can find how much I am paying and when the contract runs ou...

Xbox Scorpio Bundle

I have just received the Xbox Series X in the mail today.The bundle is meant to include the £70 EE game card and Game Pass Ultimate. When I finished setting up the Xbox and signed in, the Xbox asked if I wanted to purchase Game Pass. How do I go abou...

EqSylar by Investigator
  • 56 Views
  • 6 replies
  • 0 Helpful

Nightmare Bedlinog Mast

So I live in South Wales, in a town called Bedlinog.The mast here has been completely down since Last Monday, so a full week now.EE have told me that they keep requesting access to this mast via the company Arqiva and keep getting denied. After speak...

Taken deposit

Just ordered a new pay monthly phone ..EE have taken the 50 pounds upfront payment .. but I have had no confirmation email for my order and it's not letting me go to the confirmation page on the site ...