12-09-2023 09:14 PM
If you made a payment on your phone for EE how long does it take to go through
13-09-2023 08:29 AM
Hi @Melanie019
Thanks for coming here 🙂
The payment should show within 24 hours, are you unable to use your services at the moment?
Leanne.
13-09-2023 08:34 AM
I see @Melanie019
When did you make the payment?
Does this show as paid in your My EE account?
Leanne 🙂
13-09-2023 08:40 AM
13-09-2023 08:54 AM
If this has been over 24 hours, have you tried restarting the device? @Melanie019
Could you check your My EE account has the payment been received?
13-09-2023 09:06 AM
13-09-2023 09:29 AM
If you get in touch with our mobile care team by calling 07953 966 150 they can get this looked into for you and see what they can do to help 🙂
