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Bills

sheila3321
Explorer

‎07-06-2024 11:42 AM

Why can't I view my bills

0 Helpful
5 REPLIES 5
sheila3321
Explorer

‎07-06-2024 11:43 AM

 
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎07-06-2024 01:45 PM

Welcome to the EE Community, @sheila3321 🙂

What happens when you try to view your bills?

Are you using the EE app or logging in via your web browser?

James

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎07-06-2024 04:45 PM

Have you linked your mobile no. to your EE a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Mario2067
Visitor

‎25-12-2024 10:38 AM

I want to see my bills and I can not do it.

I try different settings of web browsers. I have tried several web browsers in the last 3 months. There is always the same message that the service is temporarily unavailable.

Screenshot 2024-12-25 102517ssss.png

0 Helpful
Leanne_T
EE Community Support Team
In response to Mario2067

‎26-12-2024 10:21 AM

Morning @Mario2067 

Thanks for coming to the community. 

Can you view your bills in the EE app or do you get the same message? 

Is your account mobile or home broadband? 

Speak soon 🙂

Leanne.

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