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Are there hotspot limits with unlimited data?

McA13
Visitor

So due to EE thinking there was an OpenReach full fibre box at my new address, when in fact there isn't,  I'm now facing delays with getting the internet activated/installed.

 

I work from home so will be hotspotting my unlimited mobile data to my laptop - basically all day every day, 40+ hours per week, until it's sorted.

 

Does anybody know if unlimited mobile data also means unlimited hotspot use?

I did ask in the chat feature in the app but was told "

Yes, you can use share unlimited mobile data to your laptop as much as needed, via hotspot without any limitations, but please make sure, there are no limits set for data hotspot under your device."

So there are no limits but might be limits? I asked for clarification and - I kid you not - they sent a screenshot of Google's AI overview.

Does anybody actually know the answer rather than just relying on an "expert" referring me to Google's AIO?!




 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Any unlimited data plan has a FUP of 600 GB per billing month however you use it - see UNLIMITED DATA Terms & Conditions :

We will consider usage above 600GB per month to be non-personal use and have the right to apply
traffic management controls to deprioritise your mobile traffic during busy periods, or to move you
to a business plan.


If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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