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5GEE Router - Unlock

Woods84
Explorer

‎14-02-2024 04:18 PM

Hi Guys,

My contract is coming to an end and I wish to use this 5GEE Router with another data provider for camping trips & events within the UK.  I've read a few threads already in the Community but on this page https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock when I enter my IMEI I get the following error message 

"Please try that again
Sorry, something went wrong on our end. Please enter your IMEI again or come back later"
 
Can any help help with a workaround, I've tried again later but just get the same error msg.
 
Thanks 
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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎14-02-2024 04:30 PM

When did you buy it new? All devices sold after Dec. '21 are sold unlocked.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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