Ever since we got the router it's been losing connection. Phones lose connection. The Alexa devices stop. The TV cuts off.
This happens multiple times day and night. We have to switch the router off and on again.. Wait for everything to connect again.. Sometimes it works and sometimes it doesn't.
It's driving us mad considering what we pay each month for this service !
Connection is apparently very good in our area so why does this keep happening ?!
The router won't reset - we have tried pushing the reset button with a pin and it does nothing. All lights stay green no matter what. Never seen them change colour.. I think the box is faulty but this is the second one we've had so far.
