4g not working

Danniifox · ‎08-06-2023

My 4g internet will it work, anyone no what could be the problem?

Danniifox · ‎10-06-2023

Thank so much yes turning airplane mode on and off has sorted it

View solution in original post

Schockwave · ‎08-06-2023

Hello @Danniifox ,

Welcome to the community,

We would not know, as that will depend where you are, you can check here and receive updates once you have registered:

https://coverage.ee.co.uk/coverage/ee

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Northerner · ‎08-06-2023

Hi @Danniifox

Are you in the uk?

Have you tried turning on flight mode then turning it off, or restarting your device?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎08-06-2023

Are you able to make & receive calls?

Danniifox · ‎10-06-2023

Thank so much yes turning airplane mode on and off has sorted it

Schockwave · ‎10-06-2023

@Danniifox , thank you for coming back and letting us know, glad you got it sorted.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.