The EE Community

email contact

Hi.  Does anyone have an email address for EE?  I want to chat with an agent online.  Thanks

Impossible to fix Mobile Broadband not working with work VPN other providers OK

Hi please can someone help I have literally tried everything I can problem is complicated by not being able to speak to EE directly due to contract being through third party who installed aeriel etc...Rural location, poor land line broadband - 10Mbps...

Terrible signal - no improvement in sight

I moved 10-7-23 and since that day I have no way of calling, txt or using the internet inside or outside my property. I have bt wifi so i have this turned on. However I have found that since that time no matter where I go in my area  I get a poor sig...

I phone 15 pro max help with my ee payg sim

I have just ordered a new phone from sky , I don’t usually use the sim they gave me as sky signal is so bad in my area , I’ve tried many networks and ee is the only one that seems reliable for me.  , my new phone is eSIM only , which I didn’t notice ...

Amazon Fire Tv new wifi cannot connect to EE

I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...

Speed Guarantee

Hello how can I check the broadband speed on the app as I don't think I'm getting close to the speed guarantee 

Hi . How do I use my credit to purchase data?

Cannt log into discovery plus on fire stick

I have a fire tv stick 4k max (2nd Gen)Fire os 8.1.0.6 latest versionI can log in to discovery plus websiteWhen using app get invalid email address or password when trying to loginIs this working for anyone