Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ps5 controller

Paul1214
Explorer

‎28-08-2026 11:52 AM

I sent on Tuesday one email about replacement of my ps5 controller I bought but still nothing. I bought on the website and the controller doesn't work properly so I want a new one

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎28-08-2026 01:20 PM

Hi @Paul1214 

What do you mean it doesn't work.

How long have you owned it. 

Maybe better calling EE CS on 150.. you may need to claim from Sony under the warranty.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Paul1214
Explorer
In response to Northerner

‎28-08-2026 01:37 PM

Since Tuesday 

0 Helpful
Rach_H
EE Community Support Team
In response to Paul1214

‎28-08-2026 04:18 PM

Hi @Paul1214,

Welcome to the Community!

I'm sorry to hear about the trouble you've having. Have you reached out to the team as @Northerner has suggested?

Rach

0 Helpful